bullet 1. In the process of continual improvement and updating products, we reserve the right to alter the design and/or specifications of any goods described on this web site.
 
bullet 2. All prices are subject to alteration without prior notice and are inclusive of VAT.
 
bullet 3. Whilst delivery dates are given in good faith, no responsibility can be accepted for strikes, accidents or delays in transit.
 
bullet 4. It is company policy to request payment with order. Credit cards are welcomed, other options include proforma invoice or cheque with order. Cheques may take up to 10 days to clear. Credit terms may be applied for if you order regularly. Terms are 30 days nett. Credit terms are reviewed annually and can be terminated at any time. Overseas customers are asked to pay in Sterling.
 
bullet 5. Company policy is to charge for prototypes. On the subsequent order a credit will be given representing 5% of the order value up to a maximum of the prototype price.
 
bullet 6. It is the responsibility of the purchaser to ensure the product they have chosen is entirely suitable for the purpose for which it is ultimately intended.
 
bullet 7. All goods MUST be examined ON RECEIPT and if damaged, the carrier's note endorsed accordingly. L&M Plastic Solutions Ltd MUST BE INFORMED OF DAMAGE IMMEDIATELY. Failure to comply will cause the carrier to refuse the claim, then the entire cost must be borne by the customer.
 
bullet 8. L&M Plastic Solutions Ltd do not accept the return of goods or cancellation of orders without giving prior consent. Under no circumstances will custom made products be returnable. Returns on stock products may be possible at the discretion of the company and then only if they are in perfect condition. A re-stocking charge of £5 +10% of the invoiced value will be levied.
 
bullet 9. Goods supplied shall be the customer's risk immediately on delivery. Title to the goods shall pass to the customer only when payment in full has been made. In case of non-payment L&M Plastic Solutions Ltd shall be entitled to repossess the goods.